Frequently Asked Questions (FAQ)

We are very happy to answer your queries

Bank of Bullion provides all the advantages of trading precious metals. Whichever method you choose, you can trade precious metals on our platform, thanks to the user-friendly interface and our detailed charts. The platform is easy to understand, making it the best source for investors all over the world. At the same time, you can use a variety of other tools we provide you with, enabling you to enjoy numerous trading options and opportunities.

Gold, Silver, Platinum and Palladium.

There are two methods:

  1. Bullion Account: Buy gold and other precious metals through one of our trading platforms after successful account opening. Physical redemption for bars and coins can be done any time in the future; otherwise, your purchased metals will be stored in our secured vaults.
  2. Bank of Bullion Store: purchase physical bars and coins from our store. Physical delivery will be done to your doorstep.

We utilize the multi asset trading platform, which facilitates tradings from any web browser while offering reliable data protection. The award winning platform provides users with advanced financial tools that enables users to conduct a comprehensive analysis and trade more effectively.

Upon opening your bullion account successfully, our Back-Office Department will provide you with all the required access details including the user name and the password.

Go to “Live Registration” on our website and follow the steps. In this way you can open your account and fund it within a few minutes.

There are two types;

  • Regular Bullion Account
  • Special Bullion Account

No leverage or margin facility in this type of account. You can buy precious metals up to the maximum limit of balance available in your bullion account.

Special Bullion account allows you to pay a certain percentage from your transaction value in order to increase the possible return on investment. In this account, we are increasing your purchasing power 5, 10, or 20 times.

Yes, you can sell your purchased precious metals online through your bullion account, or physically if the commodity was under your custody. In both cases, we are buying back on the international spot market prices.

You can trade precious metals on the international spot market rates which are available 24 hours, 5 days a week, starting from Monday 3:00 am (Dubai Time) and Saturday 2:00 am (Dubai time).

In the store, you are buying physically without having the trading or the storing facility. Just, buy, and the physical bars or coins will be delivered to your destination. Bullion Account: you can buy, sell, hold, store, or even redeem your physical precious metals without any timing restrictions.

Account opening is Free of charge.

Upon purchasing of Gold and precious metals, we charge commission which depends upon the quantity of the metal bought and the type of account you have, and upon selling, it’s free of charge.

There are different solutions to fund your Bullion Account:

  • Cash Deposit/ wire Transfer into one of our bank accounts
  • Credit card/ Debit Card through our online payment gateway
  • Bullion Deposit, We can buy physical gold/silver bars on the spot market rate and the value of the bars will be reflected in your bullion account to start your trading activity.

Our precious metals trading services are worldwide. You can open a bullion account, trade all precious metals, and place your request for physical redemption wherever you are in the globe.

No restrictions at all, all you need to do is to fill & sign the withdrawal form, and your funds will be transferred to your registered bank account. This process might take upto 72 hours in the normal market conditions.

It will take 2-3 working days in the normal market conditions.

All our bullion bars & coins are matched with the Dubai Good Delivery Standards (DGD) or the London Good Delivery Standards (LGD). Bank of Bullion are selling & buying a wide range of acceptable & well-recognized local brands like; Emirates Gold, Nadir Metals and Etihad, and a global brands like; PAMP, Credit Suisse and VALCAMBI. You can easily sell our physical items back to us, or anywhere in the world.

At the moment we only deliver within Dubai due to travel restrictions. kindly confirm via phonecall, once we receive Confirmation we will be able to deliver to your Dubai location. There are minimum requirements and charges.

Our social networks pages, our website portal, our blogs, email subscriptions and the like allows the clients to have an extensive analysis of the prevailing gold/precious metals market.